FAQ

Frequently Ask Questions

Do you be ship globally?
Yes, we are offering global shipping!

What does the Sela stand for in Sela-BLE?
Sela is a acronym for Sports Equipment Location Anti-theft.

What does the BLE stand for in Sela-BLE
The BLE stands for Bluetooth Low Energy.

SAFETY & REGULATION

Is it secure?
Sela-BLE uses security.

What regulations do you have?
Sela-BLE is suitable for Systems Targeting Compliance With Worldwide Radio Frequency Regulations

ETSI EN 300 328 (Europe)
FCC CFR47 Part 15 (US)
IC RSS-247 (Canada)
ARIB STD-T66 (Japan)
NCC LP0002 (Taiwan)
AS/NZS 4268 (Australia/New Zealand)
KN 301 489(South Korea)

Are the electronics RHOS compliant?
Yes, Sela-BLE is RHOS compliant. RoHS stands for Restriction of Hazardous Substances. RoHS, also known as Directive 2002/95/EC, originated in the European Union and restricts the use of specific hazardous materials found in electrical and electronic products.

Is it water resistant?
Sela-BLE enclosure are rated IP67 (Ingress Protection) meaning they are dust proof and protected against the effects of immersion in water to a depth between 15 cm and 1 meter.

SETUP & MAINTENANCE

How do you attach it?
Sela-BLE comes with 2 Velcro Coins 2" or (5.08cm) in diameter, these can be used to attach it to almost anything. This also allows for it to be removed and used on other items or removed for easy re-charging.

How do I turn it on and off?
Sela-BLE does not have a on off switch, it simply stays on and will continue to pulse GREEN every 10 seconds. If and when the battery dies, simply recharge it. If the battery is completely dead, it will play a power up tune when the charge port plugged in.

When should it be charged?
Sela-BLE will flash RED every 10 seconds when the battery is low and requires charging.

What battery technology does Sela-BLE use?
Sela-BLE uses a 500 mAh Lithium Polymer (LiPo) battery.

How long does it take to charge?
Sela-BLE uses a USB-C charge port and charges fully within 2 hours.

How do I know it is charged?
While charging Sela-BLE display will be solid RED, once charged, the display will turn solid GREEN.